Frequently Asked Questions

Why does the SPL Mapping produce data seemingly very low?

Starting with v0.6, It shouldn’t! Please use the Maximum SPL / Headroom Analysis Panel to analyse your system’s headrooms and find the bottleneck

Please also keep in mind that the sound pressure levels shown by System Optimiser are by default achievable RMS continuous sound level (e.g. LZEq / LAEq). This means that the crest factor of the respective stimulus can added on top in order to obtain data comparable with data sheets etc. You can activate the “Crest Mode” in the Preferences

Why does my total SPL output get QUIETER when I unmute more sources? Shouldn’t it get louder?

The source you just unmuted probably has less headroom than the rest of the system. Please use the Maximum SPL / Headroom Analysis Panel to analyse your system’s headrooms and find the bottleneck

Why can’t I select an amplifier type?

Amplifier selection is currently not implemented and the amplifier type is hardwired to LINUS14 / LINUS14D

Why do my Microphones / Probes show no curves, even though they should?

In v0.6, there were significant changes to the Microphones and Probes and you have probably have manual range settings from a previous version in place. Please head to the Probes Settings or Microphones Settings and set your range to automatic. This will give you an indication of the levels for adjusting your old manual range settings. Please also check whether your source is accidently muted, either by a selection in the Source Manager or by a Control Group

Can I have “Speaker X” included in System Optimiser?

Eventually, yes. They will come in good time, but for the time being we are focusing on creating the actual application itself, not the data within it. If you have an urgent need for a particular loudspeaker for inclusion, we kindly ask you to contact the System Optimiser team.

We will then consider these requests, but obviously cannot guarantee all cases can be fulfilled in a timely manner, as once again, our prime focus is on the development of the application.

Will files I create in this version of the software work in future versions?

We cannot assure you that this is the case due to the nature of software evolving over time, but we believe there is a strong likelihood of this being true. If there are any known breaking changes to these data files and we can write a module in the software to import these older files, we will, but due to the nature of software development, this question cannot be categorically answered unfortunately.

Why does the software crash when I do..?

It shouldn’t! Please let us know, providing as much information as possible to enable us to reproduce this crash. We would like to know the steps that were taken, together with details of your computer & the operating system installed. Please do give us this information promptly as soon as it happens, so we can fix it.